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	<title>Geek at Play &#187; email</title>
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		<title>The Gmail honeymoon is over</title>
		<link>http://www.kylev.com/2008/11/06/the-gmail-honeymoon-is-over/</link>
		<comments>http://www.kylev.com/2008/11/06/the-gmail-honeymoon-is-over/#comments</comments>
		<pubDate>Thu, 06 Nov 2008 21:56:06 +0000</pubDate>
		<dc:creator>kylev</dc:creator>
				<category><![CDATA[Geekdom]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[geek]]></category>

		<guid isPermaLink="false">http://www.kylev.com/?p=368</guid>
		<description><![CDATA[I work for IronPort, so I know a little about anti-spam.  I also used to self-host all my email on leased Linux server, so I understand very well the volume of spam out there and just how well one can tune an anti-spam system (I used SpamAssassin) to get good results.  I recently [...]]]></description>
			<content:encoded><![CDATA[<p>I work for <a href="http://www.ironport.com/">IronPort</a>, so I know a little about anti-spam.  I also used to self-host all my email on leased Linux server, so I understand very well the volume of spam out there and just how well one can tune an anti-spam system (I used <a href="http://spamassassin.apache.org/">SpamAssassin</a>) to get good results.  I recently stopped running my own server because it was too expensive, so I switched my MX records to hosted Gmail and I really do like it.  For the most part, it&#8217;s been great.</p>
<p>But today I noticed a horrifying false-positive (FP) problem.  In the anti-spam world, an FP is your worst enemy: it&#8217;s the unlucky event when you mis-classify a normal email as spam.  On Gmail, that means an email I actually wanted to get ended up in the &#8220;Spam&#8221; folder.  That can be bad, and in some cases, catastrophic.</p>
<p>I got concerned when a friend of mine told me that a conversation between a few of us (all Gmail users, both hosted and regular) ended up in his Spam folder.  I was appalled, and then worried.  If a conversation about getting together and buying tickets for a concert got buried, what else might be going awry?  It turns out, a lot.  Here&#8217;s some of the legitimate email I found in my Spam folder:</p>
<ul>
<li>Amazon receipts, shipping notices, newsletters, and special offers.</li>
<li>Amazon Associates (advertising) newsletters and earnings notifications.</li>
<li>All communications from the <a href="http://www.centerforinquiry.net/sf">Center for Inquiry SF</a>, so I missed several interesting events.</li>
<li>Notification of my free DLC songs from Rock Band 2.</li>
<li>A coupon from the awesome store <a href="http://www.racksandstands.com/">Racks &amp; Stands</a>.</li>
<li>Facebook notifications.</li>
<li>Various Xbox Live items.</li>
<li>Every single communication (including a donation receipt) from the &#8220;<a href="http://www.noonprop8.com/">No on 8</a>&#8221; campaign which, ironically, <a href="http://googleblog.blogspot.com/2008/09/our-position-on-californias-no-on-8.html">Google publicly backed</a>.</li>
<li>MySQL conference and release announcements.</li>
</ul>
<p>What the hell, Google?  That&#8217;s a terrible FP record and a really broad list of categories to screw up, and that&#8217;s just over the last 30 days.  Please do better.</p>
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